Question 1

International Calls

Accepted Answer

On weekdays and all official working days – 0.50 AZN/min.
Every day from 00:00 to 08:00, Saturdays and Sundays, and all official non-working days – 0.50 AZN/min.

Question 2

Details

Accepted Answer

Call tariffs – 60 sec.
Internet tariffs – 5 MB
Non-packaged internet tariffs – 512 KB
After making 3 successful payments, you will earn extra 1 GB bonus added to your balance. For each timely payment, you will earn an extra 1 GB bonus added to your balance.
When you obtain an additional internet package in the Star tariff, the internet balance provided by the tariff will be used first.
Tariff switching fee – 0 ₼. Switching fee from high subscription fee tariffs to the Star 4 GB tariff – 1 ₼. ₼9.90 must be in your balance to pay the subscription fee.
WhatsApp and Telegram include only FREE texting with a limit of 5 GB. When sending/receiving pictures, audio, video, and other files, your internet traffic balance will be used.
Calls to 101, 102, 103, 104, 199, 186, 112, 152, and 161 are free of charge. The tariff's minutes cannot be used for other short number calls.
To activate the Star 4 GB plan on a new number, minimum 6 ₼ must be added to your balance. The Star 4 GB plan will be activated after deducting 5 ₼ for the discounted subscription fee and 1 ₼ for activation costs from the loaded amount.
To switch from the Business plan to the Star plan, you can contact the Customer Service Center or visit Bakcellim offices.
Any remaining bonuses (minutes, megabytes) from the current package will not be transferred to the new package if they have not expired by the next payment date.
To renew your tariff before the end of the current period, you can either use the Bakcell app or enter *640*2#. Any unused balance from your current package will be deleted if you renew the tariff early.
After the validity period of the tariff expires, if the subscription fee of the tariff is not paid or the balance is not topped up, the number will be one-way blocked.
New activations to Star 4 GB tariff will be suspended starting from 03.02.2026.

Question 3

Additional Information

Accepted Answer

Countrywide calls (if subscription fee is paid) – 0.08 ₼/min.
Countrywide calls (if subscription fee is not paid) – 0.16 ₼/min.
Countrywide SMS – 0.19 ₼
International SMS – 0.32 ₼
Internet (no package) – 0.49 ₼ / MB
*100# for balance check – 0.09 ₼
Call to 555 – 0.08 ₼/min.

Bakcell App

+

Congratulations

Top up balance

Transfer amount

Congratulations

Star 4GB

International Calls

Details

Additional Information