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Asan İmza (Mobil Signature)
Get Asan İmza and make things work easier!
More than 2500 electronic services provided by state and private institutions in Azerbaijan can now be implemented using “Asan Imza”. Thanks to “Asan Imza” you can submit electronic tax return, fill out the goods and vehicles customs declarations electronically, use internet and mobile banking, file an application for mortgage and subsidized housing, issue an electronic power of attorney for driving a vehicle, obtain a certificate of employment and use other important online services.
Bakcell provides modern electronic services to all its subscribers. The subscribers can use the “Asan Imza” service both through physical SIM and eSIM when accessing the e-services, fixing a digital signature or verifying their identity.
The “Asan Imza” service can be activated on your existing SIM card (number), and on a new eSIM/SIM card.
To activate using a physical SIM:
- Apply to Bakcell Customer Service Centre with your ID card, activate the “Asan Imza” service and get your “Asan Imza” SIM card;
- Then, apply to State Tax Service Asan Certification Services Centre (ACSC) in order to activate your digital certificates on the SIM card.
In order to activate the “Asan Imza” service via eSIM, apply to Bakcell Customer Service Centres and activate the service via the “Asan Imza” eSIM QR code.
After activating the eSIM, you should activate without fail the certificates at Asan Certification Services Centre. You can get acquainted with the activation procedure at: https://asanImza.az/how-to-get/service-centers/
In order to activate “Asan Imza” service, corresponding certificate must be obtained at State Tax Service Asan Certification Services Centre (ACSC). Then, at first authentication or signing, the subscriber himself/herself sets corresponding PIN 1 or PIN 2 codes in order for the eSIM to be used for “Asan Imza” service.
When obtaining eSIM-based “Asan Imza”, PIN1 and PIN2 codes are not provided. PIN1 and PIN2 codes are set online by the subscriber via mobile phone.
For authentication:
- Enter a new 4-digit PIN1;
- Confirm the PIN1.
A new PIN2 must be set when at the first signing. In order to do this:
- Enter a new 5-digit PIN2;
- Confirm the PIN2.
If PIN1 or PIN2 is blocked, call “1847” Asan Imza Call Centre to resolve the problem.
"Asan Imza" service can be used by citizens, legal entities and taxpayer individuals, as well as employees of state and self-governing bodies. After appropriate payment, the eSIM “Asan Imza” service can be obtained for all 3 types of the services mentioned for a period of 3 years. All other rules for using “Asan Imza” via eSIM are exactly the same as for physical SIM.
Additional information:
- If you want to activate the "Asan Imza" service on the number in your use, please contact Bakcell Customer Service Centre and update your eSIM/SIM card.
For more details about “Asan Imza”:
- Call “1847” Asan Imza Call Centre
- Send an email to [email protected]
- Visit http://www.asanImza.az/az/.
Service extension via SMS
This service is available to the subscribers who use an “Asan Imza” SIM card and whose “Asan Imza” service has expired on that SIM card.
If the subscriber is a user of the “Asan Imza” service, and the that service has not expired, and the user wants to receive the information about the type of “Asan Imza” service in his/her use and its expiration date, he/she should send an SMS containing the keyword “status” to “8500”.
In order to extend the expiry date of the service via SMS, the user must:
- Decide which type of the service he/she shall use (“Citizen”, “Business” or “Government”) (“Vətəndaş”, “Biznes” or “Dövlət”).
- Get acquainted with the tariff for each type of the service and check whether there is an appropriate amount on his/her balance for activation of the required type of “Asan Imza”.
- Send an SMS to “8500” with one of the following keywords in order to extend the expiry date of the “Asan Imza” service:
For extension of the “Citizen” (“Vətəndaş”) service: ferdi
For extension of the “Business” (“Biznes”) service: biznes
For extension of the “Government” (“Dövlət”) service: dovlet
The subscriber is responsible for incorrect selection of relevant keyword for any reason, including the use by third parties (including theft or loss of the number or device) for any reason. Bakcell is not responsible for the above.
It shall be impossible to activate the "Asan Imza" service using the SMS service without applying to the Customer Service Centres to connect to the "Asan Imza" service for the first time. In order to connect to corresponding service for the first time the subscriber can connect to corresponding service for a period not exceeding 3 (three) years by contacting the representatives of the Customer Service Centres and making the required payment. After the expiration of the 3 (three) year period, the subscriber can ensure the extension of the service period for the next period by sending the selected keyword from the number where the "Asan Imza" service is active to corresponding short number. Corresponding certificate must be issued to the subscriber by State Tax Service Asan Certification Services Centre after corresponding payment is made to Bakcell. Bakcell is not responsible for the failure to issue corresponding certificate.
The subscribers who have terminated the “Asan Imza” service for any reason (including cases where the relationship with corresponding number has been terminated, the number has been reassigned to the same or another subscriber) shall not be able to activate the “Asan Imza” service for the next period using the SMS service.
Please note that extending the service via SMS is not enough; the users are also required to extend their “Asan Imza” certificates for the next 3 years online on the taxpayer’s unified internet portal www.e-taxes.gov.az within the last 30 days prior to the expiration of the “Asan Imza” certificates. After the expiration of the “Asan Imza” certificate, it shall be impossible to extend it online and the user shall have to physically apply to State Tax Service Asan Certification Services Centre (ACSC) in order to update the certificate. Click HERE to read the "User Manual" for online extension of the "Asan Imza" certificates.
Rules
- To ensure the provision of the Asan Imza service according to this Annex to the Subscriber's Contract, the Subscriber shall receive a SIM card with the Asan Imza software loaded, or a SIM card without the Asan Imza software installed, previously issued to the Subscriber, shall be replaced with a new one that allows using this service.
- The Subscriber shall be able to put a mobile electronic signature Asan Imza instead of the Subscriber’s physical signature using the Asan Imza software installed on the Asan Imza SIM card and Asan Imza PIN codes.
- The Asan Imza service allows the Subscriber to sign contracts, forms, acts, and other electronic documents related to various fields of electronic services with a mobile electronic signature.
- This Annex to the Subscriber's Contract confirms that the Subscriber has been familiarized with the rules and tariffs for the provision of the Asan Imza service and is aware of the following:
4.1. Bakcell shall provide and suspend the provision of the Asan Imza service according to the general terms and conditions of the Subscriber's Contract and this Annex,
4.2. Data exchange on the number connected to the Asan Imza service shall be performed by SMS,
4.3. To subscribe to the Asan Imza service for the first time, the Subscriber shall make the appropriate payment by contacting Bakcell Customer Service offices or representatives operating in the ASAN Service Centers. The Subscriber shall obtain a notice confirming the connection and the chosen type of Asan Imza service and then submit it to the Asan Certificate Service Center of the State Tax Service under the Ministry of Economy of the Republic of Azerbaijan and receive an Asan Imza Mobile Electronic Signature Certificate for maximum 3 (three) years. Bakcell shall not be liable for the failure of the Asan Certificate Service Center of the State Tax Service to issue an appropriate certificate to the Subscriber after the payment of the connection fee,
4.4. If the Subscriber wishes to extend using the Asan Imza service for another 3 (three) years, he/she shall send an SMS to Bakcell before the service period expires. The phone number balance shall be debited for the amount corresponding to the Asan Imza type, and the service shall be activated. The Asan Certificate Service Center of the State Tax Service shall issue the Asan Imza Certificate online.
4.5. After activation of the Asan Imza service on the number, the subscription fee shall be set depending on the Asan Imza service type and paid to Bakcell until the Asan Imza service is completely suspended, regardless of whether the Subscriber uses this service or not.
4.6. Transferring the Asan Imza service activated on one number to another one is excluded. To suspend the provision of the Asan Imza service, the Subscriber shall contact Bakcell Customer Service offices,
4.7. The Subscriber may activate the Asan Imza service only on a number without debts and with a two-way open communication line,
4.8. The service may be suspended early in the cases specified in an agreement concluded between the Subscriber and the Asan Certificate Service Center of the State Tax Service. Such cases shall be regulated by the agreement concluded between the Subscriber and the Asan Certificate Service Center of the State Tax Service,
4.9. If the provision of services on the number connected to the Asan Imza service is suspended according to the appropriate Subscriber's Contract terms, the provision of the Asan Imza service on this number will be automatically suspended. The provision of the Asan Imza service on such number shall be restored according to the appropriate Subscriber's Contract terms,
4.10. The Subscriber is aware of the specifics and tariffs of the Asan Imza service. The Subscriber may use any other telecommunication service on the number without any changes. The Subscriber may use the Asan Imza service in roaming. In this case, the Asan Imza service fee shall be charged according to the roaming tariffs,
4.11. The Subscriber shall be liable for the use of the Asan Imza service by any third parties for any reason (including theft or loss of a number or device). To prevent such use, the Subscriber shall immediately contact the State Tax Service’s Call Center 195 or the Asan Certificate Service Center and Bakcell Customer Service offices,
4.12. According to the legislation of the Republic of Azerbaijan and the appropriate Subscriber's Contract, the Subscriber shall be liable for payment of debts, interest, and penalties for delay, arising on the number connected to the Asan Imza service.
4.13. If the number is re-registered to another name, the Subscriber shall act according to the terms of an agreement concluded with the Asan Certificate Service Center of the State Tax Service, and Bakcell shall not be liable for this,
4.14. If the Asan Certificate Service Center of the State Tax Service refuses to issue the appropriate certificate to the Subscriber, the prepaid Asan Imza service connection fee may be refunded to the Subscriber within 2 (two) weeks from the date of receipt of the Asan Imza SIM card from Bakcell. Otherwise, as well as in the case of non-use of the Asan Imza service activated on the number, the appropriate Asan Imza service connection fee is not refunded.
