Question 1

Internet

Accepted Answer

- Internet billing interval – 5 MB.

- It is not possible to use internet without a package on GO 11.99 tariff.

Question 2

Calls

Accepted Answer

- Countrywide (without package) – 0.30₼/min.

- Call to 555 – 0.08₼/min.

- International – 0.50₼/min.

- Call billing interval – 60sec.

Question 3

SMS

Accepted Answer

- Countrywide - 0.19₼

- International - 0.32₼

Question 4

Additional information:

Accepted Answer

- Balance check via *100# – 0.09₼

- If the tariff validity period expires and the subscription fee is not paid or the balance is not topped up, the number will be one-way blocked.

- Calls to the numbers 101, 102, 103, 104, 199, 186, 112, 152, 161 are free. Minutes included in the tariff cannot be used for calls to other short numbers.

- To renew the tariff before the expiration date, you can use the Bakcell app or dial *905*2#.

- Free WhatsApp usage includes only text messages and is limited to 1 GB. When photos, audio, videos or other files are sent or received, the data will be deducted from the internet balance.

- When the tariff period expires or you migrate to another tariff, any unused balance of the tariff will be deleted.

- When the tariff is renewed before the renewal date, the remaining balance (internet, minutes, SMS) can still be used until the expiration date.

- When you receive an internet package, the package’s internet will be used first.

- To switch to GO 11.99 tariff, a minimum balance of 11.99₼ is required.

- Transition to the GO 11.99 tariff from other tariffs — 0 ₼.

- Transition from the GO 11.99 tariff to other GO tariffs — 0 ₼.

Bakcell App

+

Congratulations

Top up balance

Transfer amount

Congratulations

GO 11.99

Internet

Calls

SMS

Additional information: