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In order to activate the undefined tariff, undefined AZN will be deducted from your number's balance.
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- Scratch the panel of the money card, dial *101#, then enter 15-digit code from the card and #yes. Your top-up will be confirmed.
- To top up other Bakcell subscriber’s balance, dial *101* and 15 Digit CIN money card code, then # recipient’s’ 10-digit Bakcell number, then #yes. You and the other number will then both receive top up announcement from Bakcell.
- Alternatively, you can install Bakcell mobile application and top-up your balance via this application.
Check your balance:
On your phone, dial *100# or use My Bakcell application. As long as you have money on your balance and the Money Card has not expired, you can make and receive calls. If the Money Card has not expired, but you don’t have money on your balance, you will not be able to make calls.
One-way number closure occurs after the expiration of the payment card validity period (payment card usage period depends on its nominal value).
The service fee for “USSD check balance” is 0.05 AZN. For post-paid subscribers is free.
For Prepaid mobile numbers:
1. Upon expiry of the payment’s validity period, the mobile number will become one-way blocked for outgoing calls.
2. When your number one-way blocked and if no payment has been made within 30 days, both outgoing and incoming calls will be blocked for this number (blocked two-ways).
3. Mobile number can be activated by increasing the balance of the number within 150 days after the number is blocked two-sided. If no payment is made within 150 days, at the end of this period the amount in the balance is deleted and the number is cancelled. However, it is possible to recover the amount later, based on the subscriber's request. After deducting the relevant costs of the canceled number (bank commissions, cash out costs, etc.), the remaining funds are restored to the subscriber's number.
For Postpaid mobile numbers:
1. Upon reaching 100% of the number’s credit limit, the number will become one-way blocked for outgoing calls. Credit limit makes up the sum of the top-ups made by the subscriber and the credit limit assigned to that mobile number. The number can be activated by topping up the balance of the number.
2. If incurred debts are not paid-off by the end of the current month, such outstanding debts will be turned into invoice debt. The invoice debt is comprised of the calls made by the subscriber for the past month and monthly subscription fee for the current month.
3. If invoice debt is not paid during the subsequent 30 days, the number will become one-way blocked for outgoing calls.
4. If no payment has been made during the subsequent additional 30 days, both outgoing and incoming calls will be blocked (suspended) two ways.
5. The mobile number can be activated by topping up the balance of the number within 90 days. If no payment has been made during this period, the number will be liquidated. Any outstanding debts of the liquidated number shall be preserved and paid by the subscriber.