Bakcell, the first mobile operator in Azerbaijan, is continuously expanding committed to the philosophy of “Getting Closer” to its customers. In line with its strategy, Bakcell launched a new Customer Service and Gold Sales via the Dealers initiative. Bakcell has increased the number of shops where services are being offered. Bakcell customers can now get their services at 96 points of sale all across Azerbaijan, of which 29 in Baku and 67 in the regions, including Nakhchivan Autonomous Republic. Bakcell provides its customers with 65 top services at all Bakcell branded shops, including setting up, activating and changing CIN, Klass and Gold tariff plans, Blackberry services, international roaming and lovely numbers. “Strong customer service is business essential. We are developing new strategies and programs to make sure customers are always satisfied. Bakcell dealers received special training and are capable to respond more rapidly to ever-changing customer demands”, says Ms. Ineke Botter, CEO of Bakcell. For more information about Bakcell dealer shops and other products and services, please call 555. If you are not a Bakcell subscriber, but wish to find out about Bakcell and its services, please call 055 000 05 55.