Crystal-clear voice call quality
New Bakcell App.
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Faster call connection
Use 4G while enjoying better phone call
High technology for the same price
VoLTE compatible device
4G SIM card
4G network coverage
Activate the service
Step 1.
Go to "Settings"
Step 2.
Select "Connections"
Step 3.
"Select Mobile" networks
Step 4.
Switch on VoLTE
Compatible devices
iPhone 11 Pro
iPhone 11 Pro Max
iPhone 12
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 13
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 14
iPhone 14 Pro
iPhone 14 Pro MAX
Check compatibility with VoLTE
Enter your device model
What is VoLTE?
VoLTE is the latest voice technology. It allows you to enjoy fastest
connection, clear voice quality, uninterrupted internet during phone call.
Where VoLTE network is available?
You can benefit from VoLTE wherever you have a 4G network.
What mobile devices is VoLTE compatible with?
The list of mobile devices supporting VoLTE can be checked on the website.
What is the fee of a VoLTE call?
No extra charge is applied to VoLTE. Incoming and outgoing calls are
charged according to the terms of your tariff plan.
Is SMS available in the VoLTE network?
Yes, sending and receiving SMS is available as usual.
What happens if the VoLTE network goes down?
During the transition from VoLTE to 3G/2G, your call will continue
without interruption, and the sound quality will be like in the 3G/2G network.
Is there a difference between VoLTE and 3G/2G calls?
The Voice quality of VoLTE is much higher than 3G/2G networks. When a
VoLTE subscriber makes a call, the connection is placed in 1.5-2 sec.
Does VoLTE consume the internet?
No. Internet is not consumed, and charging is not applied during VoLTE
calling. Thanks to VoLTE you just enjoy uninterrupted internet during phone
call.
Is VoLTE available in roaming?
VoLTE technology is available within Azerbaijan. VoLTE is not available
in roaming.
Is my SIM card VoLTE compatible?
Volte is available on all sim cards which support LTE. To check it,
dial *303#.
How do I know if the call is in the VoLTE network?
Depending on the mobile device model, during a call, you will see a
VoLTE icon in the upper right corner of the screen - it means that the call is
being made in the VoLTE network.
Does VoLTE cover only Baku city?
The service is provided all over the country. You can benefit from
VoLTE wherever you have a 4G network.
Does VoLTE support the “Be my guest” service?
VoLTE technology temporarily does not support the “Be my guest”
service.
Does VoLTE provide high quality visual for video calls?
VoLTE is the latest voice technology. It allows you to enjoy clear voice quality.
Deactivation of VoLTE.
To deactivate the VoLTE service, please dial *303#1# and turn off the VoLTE network on the menu of your mobile device.