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About us
Who we are.
Briefly
Bakcell is the first mobile operator in Azerbaijan
Bakcell is the first company to provide mobile communications services in Azerbaijan. Being the one of the largest investors in the non-oil sector of the economy of Azerbaijan, Bakcell provides a wide range of high-quality modern telecommunication (voice services and mobile internet) services to more than 3 million customers.
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CHIEF EXECUTIVE OFFICER
Klaus Mueller
With over 30 years of professional experience in the telecommunications industry, Klaus Mueller has held executive management and board member positions at Europe’s major telecommunications companies. He is recognized for extensive experience with large-scale transformation programs and strategy execution, working for large telecom companies in various countries, including Germany, USA, Hungary, Azerbaijan, and other. Klaus Mueller studied economics, strategic management, and business administration in Germany, Spain, and USA. He holds a PhD in Economics.
For partners
Bakcell LLC strives to act professionally, fairly and in good faith in all business dealings and relationships. Our Company is in the process of establishing Anti-Bribery and Anti-Corruption Systems. These systems are designed to create a transparent, efficient and risk-free corporate environment, and include international and local practices and norms aimed at preventing corruption risks within the Company. Through this systems, we allow any interested person to report us of any violations or suspicions in the fight against bribery and corruption.
In the cases described above, please use our Hotline Channels: email address [email protected] and mobile phone: +994 55 595 95 55.
Anti-bribery activity
Ethics, Integrity and Compliance
At Bakcell, we are firmly committed to fostering a workplace culture rooted in ethics, transparency, and accountability. Our ‘Speak-Up’ channel provides a secure and confidential platform for employees, partners, and stakeholders to report any concerns related to unethical conduct, policy breaches, or suspected misconduct.
Every report is handled with strict confidentiality, and we ensure that individuals who speak up are fully protected from any form of retaliation or retribution. All submissions are thoroughly assessed and addressed in accordance with our internal standards and procedures.
Together, by speaking up, we can uphold an environment that is safe, inclusive, and driven by integrity.
To report a concern or share your observations, please contact us via:
E-mail: [email protected]
Telephone: +994 55 595 95 55
Address: Baku Bay Tower, 113, 8th November Ave., AZ1025, Baku, Azerbaijan
